Uninstalling the Software

This tasks explains how to uninstall the software on Windows.

Uninstalling relies on Windows-compliant tools enabling anyone familiar with Windows procedures and concepts to uninstall the software without assistance.

Prior to removing the software, you must remove any user environments you may have created after the initial installation using the tools described in Configuring Your Environment Using the Environment Editor.

Note that you are not able to selectively uninstall a configuration or product.

1. Log on as an administrator.

   You must belong to the Administrators group, or have the privileges assigned to the Administrators group. Otherwise, you will not be able to uninstall the software.

2. On the Windows desktop, select the Start > Settings > Control Panel, then double-click the Add/Remove Programs control.

   The Add/Remove Programs dialog box appears.

3. Select the item, for example Dassault Systemes Software B211, from the list.

   The list looks something like this (depending on the software installed on your computer):

   
   
   

4. Click the Change/Remove... button.

   A message informs you that the folder:

   C:\Program Files\Dassault Systemes\B211

   is going to be removed, and prompts you to confirm that you want to continue and remove all the software.

5. Click Yes to confirm.

ALL the installed configurations and products will be removed. The program removes:

• the installation folder
• all desktop items: environment icon, all entries in the Start > All Programs menu
• the last environment created
• all registry entries.

You may be prompted to kill any running processes which are using the version you are uninstalling.

Note that the following principal components and products are NOT removed:

• the fonts installed with the software
• any system libraries installed to update your system
• Microsoft Visual Basic for Applications (VBA)
• Microsoft Visual Studio Tools for Application (VSTA)
• certain registry keys (for external partners software)
• lines added to the file:

  %windir%\system32\drivers\etc\services 

  for the communications backbone
• user and administrator settings.

Dassault Systemes Software Prerequisites x86 can be removed only once you have uninstalled all Dassault Systemes software.

The entries in the Start > All Programs menu will not be removed if they still contain environments created using the tools described in Configuring Your Environment Using the Environment Editor.

If you delete the installation folder instead of uninstalling cleanly using the Start >Control Panel>Add/Remove Programs control, your registry will be corrupted. Before, when you attempted to reinstall, you were blocked. Now, a message will prompt you to click the OK button if you want to automatically clean up the registry and continue the installation.

If this is the case, click the OK button when prompted. However, running services (for example, the BBdemon backbone service) are killed automatically.

Should the need arise to kill Dassault Systemes software processes manually, proceed as follows:

1. Log on as administrator.

2. Open a Command Prompt window.

3. Go to the installation directory:

   C:\Program Files\Dassault Systemes\B211\intel_a
   C:\Program Files\Dassault Systemes\B211\win_b64

4. Enter the command:

   DSYKillProcess

   This command stops all Dassault Systemes software processes attached to the current concatenation of processes, and stops all services (for example, the Backbone service).

   This outputs the following, for example (Windows XP):

   Starting DSYKillProcess program. Please wait...
   DSYKillProcess
   CATInstallPath =
   F:\R211CD26Jan2011\DS\intel_a
    Service BBDemon could not be stopped: The
   operation completed successfully.
   
   Processes listed below have been killed:
   
   F:\R211CD26Jan2011\DS\intel_a\code\bin\CATSysDemon.exe
   F:\R211CD26Jan2011\DS\intel_a\code\bin\CATSTART.exe
   F:\R211CD26Jan2011\DS\intel_a\code\bin\CNEXT.EXE
   F:\R211CD26Jan2011\DS\intel_a\code\bin\DSYSysIRManager.exe
   F:\R211CD26Jan2011\DS\intel_a\code\bin\PLMBackController.exe
   F:\R211CD26Jan2011\DS\intel_a\code\bin\DSYSysIRManager.exe
   F:\R211CD26Jan2011\DS\intel_a\code\bin\PLMBackApp.exe
   F:\R211CD26Jan2011\DS\intel_a\code\bin\DSYSysIRManager.exe
   
   DSYKillProcess - End

You can also uninstall in batch mode by executing a command file.

1. Open a command prompt (MS-DOS) window.

2. Enter the following command:

   Unload_Dir\DSUninstall.bat

   where "Unload_dir" may be, for example:

   C:\Program Files\Dassault Systemes\B211\intel_a
   C:\Program Files\Dassault Systemes\B211\win_b64

   This command removes the software in the same way as the Add/Remove Programs control. However, note that the procedure automatically kills any running processes which use the version you are uninstalling. However, running services (for example, the BBdemon backbone service) are killed automatically.